EXCELLENT Based on 141 reviews Tim2024-06-20Trustindex verifies that the original source of the review is Google. Big Bam eBikes What a gem this business is!!! I made a number of calls around town and decided to do business with this location. I’m very pleased that I made the right call! It all began with a conversation with their in shop repair person, Ken. Speaking with Ken made me feel that if by some chance we would need any repair work done after e-bikes were purchased, there wouldn’t be any issues because of the communication and knowledge he shared. After my wife and I decided what we were going to try and accomplish, I reached out to Big Bam eBikes and spoke with Pamela, one of the owners. I explained that we were not going to be able to pick up the bikes right away because of being out of town and it would be a week before doing so. Pamela was able to accommodate with holding the eBikes, which really helped us out! We could have ordered the bikes right from the company website, however for a number of reasons I didn’t want to go that route. To start off I personally like to support local businesses when we can. By ordering the eBikes from Big Bam eBikes we knew that when we went to pick up the bikes, they would be assembled and inspected for a safe ride. Pamela and her husband Ray (owners) were so polite and helpful and answered all our questions about the operation of the bikes and the chargers that came with the bikes, and then some! We ended up purchasing a couple of riding helmets which were suggested and very much appreciated!! Right down the street is Legacy Trail in which we were able to get on and ride and enjoy our new eBikes, so much fun!! With all being said, Thank you all so much for a wonderful experience than just the bikes and service!!! See you soon to add some fenders and a bike rack!!! Bob W.2024-06-14Trustindex verifies that the original source of the review is Google. I travel from North Port to have them work on my bikes. They are friendly they are competent their prices are fair. The most important their service is fabulous. Diane Nalezny2024-05-09Trustindex verifies that the original source of the review is Google. Ray and the whole crew at Big Bam Bikes are always have time for questions and are so helpful. Always a pleasure to rent an e-bike from them during my trips to Venice, FL Alexa Collins2024-04-30Trustindex verifies that the original source of the review is Google. What a fun time my boyfriend and I had!! All the staff was so friendly and welcoming. we’ve never done the electric bikes before and they were extremely helpful teaching us about the bikes and telling us the best spots in Venice to visit! Jack Floyd2024-04-13Trustindex verifies that the original source of the review is Google. I am an avid mountain biker who said he would never get on an ebike. My wife and I were down here and I said, what the heck. Boy did we pick the right place. The bikes were in excellent condition, the people were awesome and we had an absolute blast. Legacy Trail was excellent. I highly recommend Big Bam eBikes. Thomas Carpenter2024-04-05Trustindex verifies that the original source of the review is Google. What a great shop. Ray and company are friendly ( yes a friendly bike shop) knowledgeable and honest. Take your business there. Period. Todd Thalls2024-03-28Trustindex verifies that the original source of the review is Google. I had a flat tire on the Legacy Trail and found Big Bam bike shop and Ray and the staff could not have been more helpful. They took care of my flat- explained the process and gave great advice on how to help avoid flats in the future. I’m a just retired business owner and appreciate great customer service. This should be your go to spot for new eBikes and repair. Todd Thalls